Urgent care at VisitHealth

Instant access to expert doctors and diagnostics
We accept Bupa, Vitality, Healix, WPA
UK and global insurance companies
No referral needed for new patients
Prices start at £150
For a GP or specialist consultation

You don’t need an appointment, just walk in and straight away you’ll have access to the specialist care you need.

All costs, such as the cost of imaging or any tests to help diagnose you, will be discussed with you in advance.

At VisitHealth we don't make you wait. You'll be seen immediately, and any tests or referrals will happen with minimal waiting time and rapid access to a healthcare professional. You won't have to wait to get results either. Our urgent care is just that, at the highest standards and with exceptional levels of care.

Walk-in urgent care

You get access to doctors from 8:00 a.m. to 8:00 p.m., every day, without exceptions.
non-life-threatening conditions, persistent sore throats, mild injuries, infections
In cases where hospitalisation is required, VisitHealth helps coordinate your transfer to private or NHS hospitals.

Triage and referrals

The right care for your condition is ensured, whether it’s a clinic appointment, or a transfer to the hospital.
When you’re unsure of the severity of your symptoms, the triage system determines the best course of action.
If your condition requires more urgent or specialised care, the triage team will advise on the next steps, including hospital transfers.

On-the-spot prescriptions and treatments

You get fast, convenient access to treatment without the need to go to a pharmacy.
These are cases where immediate treatment is needed but hospitalisation isn’t required, such as infections that need antibiotics or pain management
Medication can be delivered to your home if you’re unable to collect it yourself.

What we treat

If in doubt, give us a call 020 8102 8637

  • Fractures and broken bones
  • Sprains and strains of the musculoskeletal system
  • Minor burns and wounds, animal bites and human bites
  • Chest infections and respiratory problems
  • Sore throats and tonsillitis
  • Flu, asthma, bronchitis
  • Ear, nose and throat issues, including ear infections and balance disorders
  • Some gynaecological conditions, women’s health
  • Anxiety and fatigue
  • Persistent headaches
  • Stomach aches and gastrointestinal issues
  • Urinary infections and bladder and kidney problems

We don’t treat

  • Life threatening illnesses and emergencies, including those to the head
  • Major trauma
  • Pregnancy related conditions
  • Overdoses or poisoning
  • Severe burns

If you think you are having any of these, we always advise calling 999 or visiting an NHS A&E department as quickly as possible.

Friends and family recommend us

I was seen on Friday evening and again on Sunday. The care and kindness from the entire team exceeded expectations. As a mother of a two-month-old baby with a fracture and ligament damage, I received exceptional care. The clinic has modern technology and excellent facilities, particularly the MRI machine. I look forward to continuing my treatment here.
Maria do Mar Carmo
fracture treatment
modern equipment
MRI
pediatric care
exceptional care
I visited a private clinic suffering from severe pain and nausea. Despite being a walk-in patient with no appointment, I was taken in and received exceptional care. The medical staff were incredibly knowledgeable and caring. There was no waiting time, and they ensured my well-being before I left. Their compassion and professionalism assured me that I was in good hands.
Hadeel A.
walk-in
pain treatment
no wait time
compassionate care
I did not want to spend another 11 hours in Charing Cross A&E as I did last year. My wife booked me in with VisitHealth, and within five hours, I was seen, diagnosed, X-rayed, MRI scanned, and treated with anticoagulants, anti-gastrics, and a plaster cast.
Hamish Pringle
quick service
comprehensive care
X-ray
MRI
medication
Incredible service, good value for money. Ordered ECG in the morning, nurse came to my home about 1 p.m., I had results emailed me by 3 p.m.
Maria W.
fast service
home visit
ECG
good value
I went in on a Sunday morning and was seen immediately, even having X-rays taken. With the doctor consultation, prescriptions, and X-rays, I was in and out in an hour. Everyone in the office was so kind and warm. It was such a pleasant experience, and I can't say enough good things. I will absolutely return if I need urgent care again. In the desert of horrid urgent care options in London, finally, an oasis.
Melodie Nye
quick service
X-ray
Sunday service
friendly staff
While on vacation from the U.S., I needed urgent medical care and was fortunate to find a clinic in London. The doctor and staff were amazing! The doctor followed up via phone several times to check on my recovery. I can’t say enough good things about this modern, all-inclusive facility. FANTASTIC!
Jared Monk
urgent care
international patient
modern facility
I want to extend my heartfelt thanks to the entire clinic team. Their professionalism, compassion, and dedication made all the difference in my mother's treatment experience. I am truly grateful that we chose this clinic.
Alan M.
professional staff
compassionate care

VisitHealth is convenient

Expert care for all ages
We have paediatric and geriatric experts, caring for all ages
Same-day availability
Flexible scheduling that fits your needs
State-of-the-art medical facilities
We offer advanced open MRI, portable X-rays, and ultrasound at our clinic
Central London, Kensington
1 Blythe Rd, W14 0HG; walk-ins are welcome
Open daily 8am — 8pm
365 days, walk-ins are welcome
UK’s most powerful open MRI
Our 1.2 tesla scanner offers the highest-quality imaging, enabling more accurate diagnosis
At-home and on-site visits available
X-rays, ultrasound, GPs and medical assistance at your location or in our clinic
Coordinated specialist care
Our specialists can handle complex cases

A walk-in clinic in Kensington Olympia

Our clinic

VisitHealth launched in 2017, specialising in nurse-led home care. We have since grown into a new breed of health clinic, delivering a wide range of on-demand healthcare services, seven days a week, 365 days a year.

Where we are

1 Blythe Rd London, W14 0HG

Working hours

Every day, from 8am to 8pm, 7 days a week

Contact us

020 8102 8637

Insurance: we’ve got you covered

We partnered with Bupa, Vitality, WPA and Healix. We also work with other major international insurance companies.

How to let us know you are insured:

Same-day x-ray scans

X-ray (XR) is a widely used, non-invasive diagnostic tool, primarily for detecting issues such as bone fractures and lung infections. No special preparation is required for most X-ray exams, and the process is quick and efficient.

At VisitHealth, X-ray scans can be done both in the clinic or at home, and they’re available for people of all ages, from children to the elderly.

Same-day ultrasound appointments, results within 24 hours

Ultrasound is one of the safest and most straightforward methods of medical imaging. It uses sound waves that reflect differently depending on the density of the tissue, allowing us to examine soft tissues but not bones. Ultrasound is ideal for looking at the structure, density, and size of internal organs.

At VisitHealth, Ultrasounds can be done both in the clinic or at home, and they’re available for people of all ages, from children to the elderly.

If you have a pressing health concern and want to avoid NHS queues, VisitHealth’s specialists are available immediately to put your mind at rest or treat you to the highest clinical standard. If you need referring for more tests or specialities, our specialists are on standby on-site and on-call, seven days a week, with the very latest diagnostic technology and blood work for instant and rapid results, interpretation and clinical decision making.

At VisitHealth, we provide urgent care that you can access without an appointment from 8:00 a.m. to 8:00 p.m. You can walk in with any health concern, except for life-threatening emergencies. If your condition requires immediate hospitalisation or intensive care, we will help organise your transfer to either a private hospital or an NHS facility, depending on your preferences and circumstances. We can even arrange private ambulance transport if necessary.

For less urgent cases, we can also send a doctor to your home. Before the visit, we perform a triage over the phone to understand the severity of your situation and whether home care will be sufficient or if more advanced investigations are called for. If it seems more appropriate, we’ll recommend that you visit the clinic or go to an NHS hospital for further care.

Our team focuses on what we can realistically manage. If we can help, we will do everything we can. But if we discern that your condition requires different care, we’ll make the appropriate recommendations. If you’re bleeding heavily, for example, waiting two hours for a doctor at home is not the best solution – you would need immediate emergency care. On the other hand, if you’ve had a sore throat for four days and it’s not improving, we can come to your home, assess the situation, and provide treatment.

Our doctors can also administer intravenous or intramuscular treatments at home, write prescriptions on the spot, and even arrange for the delivery of your medication if you’re unable to pick it up yourself. We also offer a full range of lab tests, including blood work, which can be done at the clinic or in the comfort of your home.