Urgent care at VisitHealth
You don’t need an appointment, just walk in and straight away you’ll have access to the specialist care you need.
All costs, such as the cost of imaging or any tests to help diagnose you, will be discussed with you in advance.
At VisitHealth we don't make you wait. You'll be seen immediately, and any tests or referrals will happen with minimal waiting time and rapid access to a healthcare professional. You won't have to wait to get results either. Our urgent care is just that, at the highest standards and with exceptional levels of care.
Triage and referrals
On-the-spot prescriptions and treatments
Same-day diagnostics
MRI
X-ray
Ultrasound
Lab services
Urgent medical services
Wound care
Pain management
Nursing care
GP consultations
What we treat
If in doubt, give us a call 020 8102 8637
- Fractures and broken bones
- Sprains and strains of the musculoskeletal system
- Minor burns and wounds, animal bites and human bites
- Chest infections and respiratory problems
- Sore throats and tonsillitis
- Flu, asthma, bronchitis
- Ear, nose and throat issues, including ear infections and balance disorders
- Some gynaecological conditions, women’s health
- Anxiety and fatigue
- Persistent headaches
- Stomach aches and gastrointestinal issues
- Urinary infections and bladder and kidney problems
We don’t treat
- Life threatening illnesses and emergencies, including those to the head
- Major trauma
- Pregnancy related conditions
- Overdoses or poisoning
- Severe burns
If you think you are having any of these, we always advise calling 999 or visiting an NHS A&E department as quickly as possible.
Friends and family recommend us
VisitHealth is convenient
A walk-in clinic in Kensington Olympia
Our clinic
VisitHealth launched in 2017, specialising in nurse-led home care. We have since grown into a new breed of health clinic, delivering a wide range of on-demand healthcare services, seven days a week, 365 days a year.
Where we are
Working hours
Contact us
Insurance: we’ve got you covered
We partnered with Bupa, Vitality, WPA and Healix. We also work with other major international insurance companies.
How to let us know you are insured:
Same-day x-ray scans
X-ray (XR) is a widely used, non-invasive diagnostic tool, primarily for detecting issues such as bone fractures and lung infections. No special preparation is required for most X-ray exams, and the process is quick and efficient.
At VisitHealth, X-ray scans can be done both in the clinic or at home, and they’re available for people of all ages, from children to the elderly.
Same-day ultrasound appointments, results within 24 hours
Ultrasound is one of the safest and most straightforward methods of medical imaging. It uses sound waves that reflect differently depending on the density of the tissue, allowing us to examine soft tissues but not bones. Ultrasound is ideal for looking at the structure, density, and size of internal organs.
At VisitHealth, Ultrasounds can be done both in the clinic or at home, and they’re available for people of all ages, from children to the elderly.
If you have a pressing health concern and want to avoid NHS queues, VisitHealth’s specialists are available immediately to put your mind at rest or treat you to the highest clinical standard. If you need referring for more tests or specialities, our specialists are on standby on-site and on-call, seven days a week, with the very latest diagnostic technology and blood work for instant and rapid results, interpretation and clinical decision making.
At VisitHealth, we provide urgent care that you can access without an appointment from 8:00 a.m. to 8:00 p.m. You can walk in with any health concern, except for life-threatening emergencies. If your condition requires immediate hospitalisation or intensive care, we will help organise your transfer to either a private hospital or an NHS facility, depending on your preferences and circumstances. We can even arrange private ambulance transport if necessary.
For less urgent cases, we can also send a doctor to your home. Before the visit, we perform a triage over the phone to understand the severity of your situation and whether home care will be sufficient or if more advanced investigations are called for. If it seems more appropriate, we’ll recommend that you visit the clinic or go to an NHS hospital for further care.
Our team focuses on what we can realistically manage. If we can help, we will do everything we can. But if we discern that your condition requires different care, we’ll make the appropriate recommendations. If you’re bleeding heavily, for example, waiting two hours for a doctor at home is not the best solution – you would need immediate emergency care. On the other hand, if you’ve had a sore throat for four days and it’s not improving, we can come to your home, assess the situation, and provide treatment.
Our doctors can also administer intravenous or intramuscular treatments at home, write prescriptions on the spot, and even arrange for the delivery of your medication if you’re unable to pick it up yourself. We also offer a full range of lab tests, including blood work, which can be done at the clinic or in the comfort of your home.